NFL at Twickenham

NFL at Twickenham

Posted by on 24 October 2017 | Comments

Whilst working for the RFU at Twickenham generates a fantastic atmosphere and crowd, it is matched by the hosting of the NFL events at Twickenham Stadium and provides a level of diversity at the Stadium for our staff to support and interact with. This year, a lot of CSP staff attending NFL frontline training delivered by Venue Inc in order to understand and deliver a greater level of customer experience, particularly as our team are usually the fan's first encounter on approach to the Stadium. It was pleasing to hear that our team interacted and asked questions at the session to ensure full understanding

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