News
In 2019, for the first time our Charity of choice was nominated and voted for by the staff. Whilst our Chairman supports a number of charities personally, the official Charity was chosen as Stand Up To Cancer. It was great to see staff engagement throughout the year in numerous initiatives from raffles, to cake baking to pumpkin carving to Xmas Jumper Days and Helen Williamson's sponsored cycle ride, to be able to raise the sum of £5,654.00.
The CSP Annual Awards Dinner has now become a firm fixture in our calendars. This year we took it to our client's venue at Newbury Racecourse: Caring Safe Professional meets Uniquely Newbury.
The New Year used to signify a busy football calendar for CSP, but now we support the close of year and the celebration of the new year.
John Gilligan has been delivering all our soft services to Kempton Park's premier raceday, the King George VI at the Ladbrokes Christmas Festival. It was fantastic to hear from the client that the 2019 Racedays were considered one of the best in terms of delivery of operations.
CSP has once again been successfully re-accredited with the SIA’s Approved Contractor Scheme (ACS) through a rigorous external audit process. The ACS is a voluntary scheme, operated by the Security Industry Authority and is designed to promote best practice and deliver continuous improvement across the sector. There is a scoring and benchmarking system that pitches businesses against a recognised scale of achievement. The scheme is wide ranging with 9 separate categories of criteria for companies to compare their performance against; Strategy, Processes, Commercial Relationship Management, Financial Management, Resources, People, Leadership, Corporate Social Responsibility and Results, are all criteria that companies wishing to join must agree to be audited against.
We were extremely proud to be part of the relaunch of the Farnborough International Exhibition & Conference Centre as we had been supporting the delivery of The Farnborough International Airshow for quite some time as well as non-airshow events, so the opportunity to support the growth of the Farnborough International' year round business was a great opportunity. Our Operations Manager, Juliet Kershaw, and her team threw themselves in fully into the customer service programme, WINGS, ensuring that the service standards expected by Team Farnborough are delivered fully.
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