Privacy Statement

Last Update: 18th October 2022

The Combined Services Provider Ltd (‘CSP’) respects privacy and your rights to control your personal data. Our principle guidelines are simple: we will be clear about the data we collect and why; your data is sacredly protected by us; we do not, and will not, sell your data to third parties. This Privacy Statement (the ‘Statement’) explains the personal information we collect from you, either directly or indirectly, and how we will use it.  The Statement also covers the choices you can make about the data we collect, and how you can control these decisions. We also give more detail about how we use personal information;

  • Sharing and disclosure;

  • How to access and control your personal information;

  • Other important privacy information; and

  • How to contact us regarding your information.

The personal information we collect

As you gather more information about CSP, you may virtually or physically visit a site that we own.  Examples include browsing our website, calling our in-house team or attending CSP sponsored events. To learn more about our services, you may voluntarily provide personal information, such as your name and email address during these interactions.  You may also provide information online via cookies or similar technologies when you visit our websites.

We collect: name, address, email address, IP address, and information provided by cookies or similar technology.

Why: We use this information to share news about events and products and services offered by CSP.  Additionally, the IP address helps us to understand geographic information about our website visitors better so that we can improve our website for everyone.

How we use personal information

CSP uses the data we collect to provide you with the services we offer. We also use the data to communicate with you, for example, informing you about your account, new products or services available, security and other types of updates.

Sharing and disclosure

CSP does not, and will not, sell personal information about our customers. We only disclose your data as authorised in this Statement.  We only share information with third parties for the purposes of delivering services you have contracted for.  All such data processors are subject to a duty of care under Article 28 of the General Data Protection Regulation.

How to access and control your personal information

You can review, edit or delete your personal data by contacting us directly at privacy@gotocsp.com  

Other important privacy information:

Our policy towards children

CSP does not target and is not intended to attract children. CSP does not knowingly solicit personal information from children or send them requests for personal information. Although visitors of all ages may navigate through our website we do not intentionally collect personal information from those under the age of sixteen. If, following a notification by a parent or guardian, or discovery by other means, a child under sixteen has been improperly registered on this site by using false information, we will delete the child’s personal information from our records.

Where we store and process personal data

Personal data collected by CSP may be stored and processed in any country where CSP or its affiliates, subsidiaries or service providers maintain facilities. CSP uses the Office 365 EU (London) Region to store and maintain data.

All information you provide may be transferred or accessed by entities around the world as described in this Statement. CSP uses approved Standard Contractual Clauses for the international transfers of personal information collected in the European Economic Area and Switzerland.

Our retention of personal data

CSP retains personal data for as long as necessary to provide services and fulfil the transactions you have requested, or for other essential purposes such as complying with our legal obligations and resolving disputes and enforcing our agreements. Because these needs can vary for different data types in the context of different services, actual retention periods can vary significantly.

CV Data

We will collect your Personal Information directly from you and from other sources including when you apply for a job via a Job Board, directly through our website, from Social Media sites such as LinkedIn, Facebook and Twitter or when you provide us with your details during a job fair, promotional, networking or training event. During our worker or employee application process we will collect your Personal Data directly from you, your CV including; employment history, employment and educational referees, right to work, convictions and any other information required to process your application.

If you provide us with information about 3rd parties, we will assume that the 3rd party in question has given you permission to do so and to The Company collecting, processing and transferring their Personal Information to the same extent as yours.

Your CV will be stored in our database, and will be accessible by our Recruitment & Resources Team.

You will receive alerts in relation to job opportunities and recruitment days via e-mail. Should you decide that you no longer wish to receive this information, unsubscribe links are provided in every job alert or recruitment day email that you receive.

Changes to our Privacy Statement

CSP may modify or update this Statement when necessary to reflect customer feedback and changes in our service; so, please review it regularly.  When we update this Statement, we will revise the ‘Last Update’ date at the top of the Statement. If there are material changes to the Statement or in how we use your personal data, we will notify you either by posting a notice of such changes before they take effect or by directly sending you a notification. We encourage you to regularly review this Statement to learn more about how CSP is using and protecting your information. Your continued use of our services after any modification to this Statement will constitute your acceptance of such modification and updates.

How to contact us regarding your information

If you have any questions about the use of your personal information, please send us an email to privacy@gotocsp.com

Unless otherwise stated, CSP is a data controller for personal data we collect through the services subject to this Statement.  Our address is Unit 1, Abloy House, Hatters Lane, Croxley Green Business Park, Watford, Hertfordshire WD18 8AJ.

Terms

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which govern The Combined Services Provider Ltd’s (‘CSP’) relationship with you in relation to this website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.

  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

  • Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.

  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

Copyright

This website and its content is copyright of “The Combined Services Provider Ltd” – © “The Combined Services Provider Ltd” 2018. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • you may print or download to a local hard disk extracts for your personal and non-commercial use only

  • you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Cookies

This website uses things called “Cookies” to ensure your experience of the site, and our ability to improve it is enhanced.  Specifically, the following Cookies are in use:

  • Social Media Sharing and Integration (3rd party).  We use Facebook functionality within this site so that you can share items of interest or become a fan of our Social Media Profiles.  You can find out more about Facebook’s Cookie use here:  https://www.facebook.com/policies/cookies/

  • We also sometimes use video embedding, like YouTube (3rd party) to enhance your experience of content on our site.  You can find out about YouTube’s Cookie policy here: YouTube privacy controls and settings - How YouTube Works