HR News
When the Apprenticeship Levy was launched, I found it interesting talking to other companies on how they were going to use it as no-one appeared to really understand it. Our own HR Manager at the time indicated the funds could be used to up-skill some of our existing work-force, but neglected to mention the study time that would have to be put in on a weekly basis, which would prove impossible operationally during busy parts of the season. At any rate, that isn't what it was designed to do.
Newbury Racecourse go to great lengths to provide the highest levels of customer service and invest a great deal of time and effort into educating the team working there into their Engage, Excite, Enthuse, Delight values, as has been recognised throughout the numerous industry awards.
31 July 2025
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